Citibank is one of the most renowned banks which has its presence in almost every nation. One of its leading products credit cards is availed by millions for leveraging benefits and exclusive offers, but there is also a race that is asking to cancel a Citi credit card. Well, getting a Citi card is a premium benefit on its own, then I believe there must have been some strong reasons behind cancellation.
A Citi Credit Card is one of the popular products from Citibank, a major global financial institution. Citibank offers a variety of credit cards designed to meet the diverse needs of its users which mainly include rewards, cashback, travel benefits, and low interest rates, hence catering to a broad audience.
Worry not, you can easily get rid of the Citibank credit card as I have some of the easiest and quickest ways mentioned below. Make sure you understand the important pointers before canceling as this will make you aware of various terms, policies, and other crucial prerequisites. I have also mentioned some of the best alternatives to Citi credit cards if you don’t like their services.
Can I Cancel Citi Credit Card Anytime?
Yes, you can cancel your Citi credit anytime, make sure you know the prerequisites and have completely understood the terms and policies attached which are mentioned above.
How To Cancel Citi Credit Card Before Activation?
It’s possible, quick, and can be done easily. The quickest and only method in this concern is that you will have to call their customer support and put forward your concern, understand the process below;
- Dial Citibank at 1 (800) 960-5114 from your registered mobile number.
- Put forward your concern once you get connected to a representative that you wish to cancel your unactivated credit card with them.
- Make sure you remember all your customer ID and account information. Provide all the required details.
- Cross-verify with the customer service agent that your credit card has been canceled/processed or if there is any prerequisite pending before you finish the call. Ask for a confirmation message for your request for any future correspondence.
Keep checking for messages or emails from Citibank, following up on your cancel request.
How To Cancel a Citi Credit Card?
It’s easy too, below I have mentioned some simple methods in easy steps;
How To Cancel a Citi Credit Card Via Phone Call
The first easy method to put forward your request is to call them. Before you call them make sure you have your account information readily available. Information and details required are your customer ID, the name listed on the account, and other general information.
Follow the simple steps below to cancel your subscription over a phone call.
- Call Citibank at 1 (800) 960-5114 from your registered mobile number.
- Put forward your concern once you get connected to a representative that you wish to cancel your Citi credit card.
- Make sure you remember all your account details or account information. Provide all the required details.
- Cross-Verify with the customer service agent that your Citi credit card has been canceled/processed before you finish the call. Ask for a confirmation message for your request for any future correspondence.
How to Cancel your Citi Credit Card At the Branch Location
This method is easy too but requires you to visit a Citibank branch, below are the easy steps to follow;
- Draft a detailed letter that clearly mentions your intention to cancel.
- Mention in the subject line “Cancel credit card”. This ensures that request is next forwarded to the concerned department for quick procession.
- Mention your concern about canceling and also support it with a simple and valid reason. Include important details like your name, billing address, account details, etc.
- Visit a Citibank branch and head to the floor manager or admin.
- Submit this letter to the front desk representative;
The representative will ask for some information to verify your identity and proceed with the cancellation. Keep the below details readily available;
- Card Number: Your Citi credit card number.
- Card Details: Other details that may appear on the card, if required.
Account Details: Your personal information, which includes your full name, contact details, and possibly, information about your account.
- Check for any correspondence in the next couple days in your email and proceed as outlined.
- As this is an offline process, you must also ask the front desk staff when your Citi credit card will get terminated and also about the cancellation fee if there is any.
- You must also ask for an acknowledgement receipt for your cancellation request.
How To Cancel Citi Credit Card Via Web Chat?
This method is also quick. Follow the below steps to cancel your Citi credit card by using the web chat option.
- Go to the Citibank website or app.
- Click on the reach to us option on the live chat box.
- Click the Contact Us option in the bottom-right corner and select it.
- Put forward your concern clearly to cancel the Citi credit card.
- Provide all the asked information about your Citi credit card account.
- Request for confirmation receipt from the representative for your cancellation request.
How To Cancel Citi Credit Card Via Mail
- Draft a detailed letter that clearly mentions your intention to cancel your Citi credit card.
- Mention in the subject line “Cancel credit card”. This ensures that request is next forwarded to the concerned department for quick procession.
- Mention your concern about canceling and also support it with a simple and valid reason. Include important details like your name, billing address, account details, customer I.D, etc.
- Post the letter to the following Mailing Address.
Citibank Customer Service, P.O. Box 6500, Sioux Falls, SD 57117.
- Check for any correspondence in the next couple days on your mailbox and proceed as outlined.
How To Unlink Citi Credit Card?
If you already have a Citi credit card integrated with your online account but you do not want to view it there, you can easily be unlink by following the below mentioned simple steps;
- Log in to your online Citi account by using your user ID and password.
- Now, click on the “Account Management” tab that is typically available in the main menu or at times under your profile settings.
- You will see the “Link/Unlink Accounts” option under the Account Management. Click on it to continue to manage your linked accounts.
- Next, a list of all your accounts linked to your Citi online profile will appear. Scroll down this list, click the credit card you want to remove, and follow the on screen instructions to complete the process.
- Further, a confirmation message will appear saying that if you are taking the right action before it finally delinks.
- Once you are done, your credit card will not appear in your online account anymore, which will in turn hide it from the online banking interface.
Conclusion
Surrendering a credit card like Citibank one is something which tells that you might have been offered with a greater deal on savings, offers and other discounts from other similar ones. However, that’s not always the case, most people also cancel their credit cards to lower down the expenses and cut the risk of tempted buying which creates burdens on them unnecessarily.
Also Read – How To Cancel Kohl’s Credit Card
