How To Cancel CIMB Credit Card

Credit cards, which were once considered a privilege for many, are now so readily available that people are carrying almost dozens of them in their wallets. This often confuses the user and then comes the cancellation queries such as ways to cancel CIMB credit cards. Many aren’t even aware that frequent cancellations of credit cards impact their credit score and decrease the chances of getting a loan or credit from banks, but they indulge in them frequently and cancel them with the same frequency. 

A CIMB Credit Card is a known financial product provided by CIMB Bank, one of the leading banks in Southeast Asia. These credit cards offer users the ability to make purchases on credit, which they can pay back later either in full or over time in easy EMIs with interest. Most of the users avail of credit cards because certain e-commerce platforms have listed them and offer discounts on high-demand products like iPhones, with particular bank credit cards only.

If your purpose is also sorted and you no longer need a CIMB credit card, I have below the ways mentioned on how you can cancel it. Make sure you understand the important pointers that I have listed below and understand the implications, policies, and other terms, and then conduct the cancellation process to ensure complete adherence to the bank’s policies, error-free. 

Can I Cancel CIMB Credit Card Anytime?

Yes, you can cancel your CIMB Credit Card at any time. The methods are simple and quick and I have explained them below in simple steps to understand and apply easily. Make sure you have understood the above-mentioned instructions and have paid off any outstanding balance before canceling the card, as there is no provision to close the account with an unpaid balance.

How To Cancel a CIMB Credit Card Via Phone Call?

The first easy method to put forward your request is to call them. Before you call them make sure you have your account information readily available. Information and details required are your customer ID, the name listed on the account, and other general information.

Follow the simple steps below to cancel your CIMB bank credit card over a phone call.

1. Call CIMB bank at +65 6333 6666 from your registered mobile number.

2. Put forward your concern once you get connected to a representative that you wish to cancel your CIMB credit card.
3. Make sure you remember all your account details or account information. Provide all the required details. 
4. Cross-verify with the customer service agent that your CIMB credit card has been canceled/processed before you finish the call. Ask for a confirmation message for your request for any future correspondence.

How To Cancel Your CIMB Credit Card At the Branch Location?

This method is easy too but requires you to visit a CIMB bank branch, below are the easy steps to follow if there is a CIMB close to your location;

1. Draft a detailed letter that clearly mentions your intention to cancel.
2. Mention in the subject line “Cancel credit card”. This ensures that request is next forwarded to the concerned department for quick procession.
3. Mention your concern about canceling and also support it with a simple and valid reason. Include important details like your name, billing address, account details, etc. 
4. Visit a CIMB branch and head to the floor manager or admin.
5. Submit this letter to the front desk representative.

The representative will ask for some information to verify your identity and proceed with the cancellation. Keep the below details readily available;

• Card Number: Your CIMB credit card number.
• Card Details: Other details that may appear on the card, if required.

Account Details: Your personal information, which includes your full name, contact details, and possibly, information about your account. 

6. Check for any correspondence in the next couple of days in your email and proceed as outlined.
7. As this is an offline process, you must also ask the front desk staff when your CIMB credit card will get terminated and also about the cancellation fee if there is any. 
8. You must also ask for an acknowledgment receipt for your cancellation request.

How To Cancel CIMB Credit Card Via Web Chat?

This method is also quick. Follow the below steps to cancel your CIMB credit card by using the web chat option. 

• Go to the CIMB bank website or app.
• Click on the Reach to Us option on the live chat box.
• Click the Contact Us option in the bottom-right corner and select it.
• Put forward your concern clearly to cancel the CIMB credit card. 
• Provide all the asked information about your CIMB credit card account.
• Request for confirmation receipt from the representative for your cancellation request.

How To Cancel Clear Membership Via Email? 

This is another quick and simple method to get things done, Let us understand below how to execute this effectively;

To cancel your CIMB bank credit card through Email, you need to follow these steps. 

1. Draft the email from your registered email ID.
2. Mention in the subject line “Cancel credit card”. This ensures that request is next forwarded to the concerned department for quick procession.
3. Mention your concern about canceling and also support it with a simple and valid reason. Include important details like your name, billing address, card and account details, etc. 
4. You may also mention a receipt confirmation email and then send it to sg.cardcenter@cimb.com.

How To Cancel CIMB Credit Card Via Mail

You can also mail a letter to CIMB bank, for your CIMB credit card cancelation;

1. Draft a detailed letter that clearly mentions your intention to cancel your CIMB credit card.
2. Mention in the subject line “Cancel credit card”. This ensures that request is next forwarded to the concerned department for quick procession.
3. Mention your concern about canceling and also support it with a simple and valid reason. Include important details like your name, billing address, account details, customer ID, etc. 
4. Post the letter to the following Mailing Address.

CIMB Bank Berhad / CIMB Islamic Bank Berhad
Customer Resolution Unit (CRU)
P.O. Box 10338
GPO Kuala Lumpur
50710 Wilayah Persekutuan.

5. Check for any correspondence in the next couple of days in your mailbox and proceed as outlined.

How To Unlink CIMB Credit Card?

If you already have a CIMB credit card integrated with your online account but now need to remove it from there, you can easily be unlinked by following the below-mentioned simple steps;

1. Login to CIMB Clicks by using your user ID and password. 
2. Now, click on the “Account Management” tab that is typically available in the main menu or at times under your profile settings. 
3. Go to Services > Account Linking > Credit Card > Remove Credit Card from CIMB Clicks ID.
4. Next, a list of all your accounts linked to your CIMB profile will appear. Scroll down this list, click the credit card you want to remove, and follow the on-screen instructions to complete the process. 
5. Select the CIMB Clicks User ID that you wish to delete.
6. Click ‘Submit’ and request TAC for your submission.
7. Further, a confirmation message will appear saying that you are taking the right action before it finally delinks. 
8. Once you are done, your credit card will not appear in your online account anymore, which will in turn hide it from the online banking interface.

Conclusion

It’s not complicated, it’s about understanding the terms and the policies associated with various banks and credit card issuers. Gaining the exact knack of the services and the service provider will always help you to make an informed and wise decision. Why you are canceling, you must first ascertain this and then accordingly look for solutions, to avoid further impact on your credit score or history. If everything seems inevitable and canceling is a compulsion you shall then only proceed, make sure you rightly understand the aftermath. 

Also Read – How To Cancel Citi Credit Card