Enterprise Rent-A-Car is a renowned car rental company that offers a range of vehicles for short-term and long-term rentals. Founded in 1957, it has now established a global presence with thousands of locations. Why am I saying all this, this is what is responsible for the charges mentioned as Erac toll on your credit card. It’s not only you, there are several others who have seen Erac toll charges mentioned on their credit card which occurs after using toll roads or tolls during a rental period with Enterprise car rental company.
The company is known for its services and offers cars, vans, and trucks for rent, as well as used car sales and also fleet management services for small to large businesses. Enterprise has a wide network that allows bookings online, through their app, or by phone and offers convenient pick-up and drop-off options. Maybe sometime back you rented a vehicle from them and used a toll road which is now the reason for Erac charges.
I will make you understand things extensively along with explaining some of the possible scenarios for these charges to incur on your credit card. There always remains the chance of charges being a scam and how would we determine the legitimacy of Erac toll charges, is explained below.
What Does Erac Toll Charge Mean?
Whenever you rent a car from Enterprise Rent, you might encounter unexpected rental toll fees appearing on your credit card statement. These charges often come from Erac, which stands for Enterprise Rent-A-Car. Below, for better understanding, I have broken down the complexity of how these car rental tolls work and why they show up on your credit.
ERAC and Enterprise Rent-A-Car
ERAC is a common acronym used for Enterprise Rent-A-Car, one of the largest car rental companies in the States. Like many other major rental firms such as Hertz, National, and Europcar, ERAC also manages toll charges for their vehicles used on toll roads.
Toll Charges on Rental Vehicles
When you drive a rental car on a toll road, the electronic toll collection system installed will record the vehicle’s passage. The toll authority will then bill the rental company. Erac and other similar rental agencies will then pass these costs to you after adding service fees, this sometimes is included in the total amount you pay or sometimes differently, and the latter could confuse you.
Cashless Toll Systems
Most of the states in the U.S. and cities in Australia are now using cashless toll systems. These systems have managed to almost completely eliminate the need for toll booths which make travel smoother but sometimes lead to some surprise charges.
For instance, Florida’s SunPass works on toll roads in Georgia and North Carolina, while E-ZPass covers over 15 other states from Maine to Illinois. Rental companies handle tolls and fees associated differently, for example, Avis and Budget charge up to $3.95 per day for their transponder service, Hertz’s PlatePass program adds a $5.95 fee each day the tolls are used, whereas the Dollar and Thrifty charge $15 per toll, with a $90 cap. These rental toll fees after being added to the service charge can turn a small toll into a significant travel expense.
To avoid high fees, you can use your own toll pass or choose toll-free routes. Also some rental companies, like Zipcar, don’t charge extra for toll use. Make sure you check the toll policy before renting to plan your travel expenses effectively.
What Does Erac Toll Charge Indicate?
The Erac toll fee is an additional fee charged by car rental company, Enterprise Rent-A-Car against the cost of using toll roads and bridges while you drive on toll roads during your rental period.
ERAC toll is a service provided by Enterprise Rent-A-Car for their customers who access toll roads or bridges and the fee is charged to cover the cost of driving through these roads and bridges.
You must always understand while renting that this fee is not included in the actual car rental price and is always an additional charge that you might have to pay during your rental period.
The usual cost of ERAC toll varies between $3.95 to $4.95 per day which also depends on how many days you have rented the car. This fee is charged in general as an addition to the toll fees that you would incur while accessing toll roads and bridges. It might seem like a small amount, but it can pile up quickly if you are driving on multiple toll roads or bridges during your trip.
What is “ERAC Toll”?
1. Enterprise Rent-A-Car (ERAC):
- Company Overview: Enterprise Rent-A-Car is a major vehicle rental company that operates globally and provides rental vehicles for both short-term and long-term use.
- Toll Charges: When you rent a car from Enterprise and drive it on toll roads, the toll fees incurred during your rental period will be then billed to your account.
2. How Toll Charges Work:
- Automatic Toll Systems: Many toll roads have smart toll collection systems installed that use electronic transponders or car license plate recognition for charging tolls.
- Rental Vehicle Tolling: When you drive a rental vehicle via these toll systems, the toll charges will be directly linked to the rental vehicle’s license plate or transponder.
3. Billing Process:
- Direct Billing: The toll charges are later processed and billed to Enterprise Rent-A-Car. Enterprise then passes these charges to the renter.
- Separate Charges: The toll charges most of the time appear as a separate item on your credit card bill, often mentioned as “ERAC Toll” or a similar variation.
Purpose of the Charge
The ERAC toll charge covers your toll road usage and service charge added by the company. It is for eliminating the need for cash payments at toll booths which offer a seamless experience. This system is being widely installed in states like Texas, Florida, and California which makes road trips more convenient for the renters.
Breakdown of Fees
The charge includes the initial toll fee plus an administrative cost. Enterprise always applies a TollPass convenience charge which ranges from $3.95 to $4.95 per day when you will be using toll roads. This fee is generally capped at $30 per rental period. The total charge that will appear includes service fees from your credit card company.
Delay in Charge Appearance
There might be a delay in these charges appearing on your credit statement and can take up to a month or more after your rental period. The delay mainly occurs because of the processing times between toll authorities and the rental companies.
Possibilities: Why is Erac Toll Charge On Bank Statement
There are several reasons why our research team has pulled on Erac toll charges to appear on your credit card and why there would be tolls during your rental period. Some of the common reasons are;
- Errors in Toll Slips:
- It is not rare for toll slips to contain errors, like incorrect dates or times, which can result in an extra charge.
- Exceeding Toll Limit:
- The Erac toll fee only covers a certain number of tolls per day and this depends on your rental agreement. In case you exceed this limit, you might be charged with additional fees and penalties. Check your review rental agreement or and understand the terms for using toll roads to avoid any surprises.
- Toll Authority Issues:
- Many times, there may be glitches with the toll authorities not receiving or processing your toll payments which could result in late fees and penalties.
- Use of Toll Roads:
- Travel Routes: You might during your car rental period have used toll roads, bridges, or tunnels.
- Electronic Toll Collection:
- Transponders: The rental vehicle is mostly equipped with an electronic toll transponder that automatically registers the toll usage.
- License Plate Recognition: Some toll systems are also equipped with cameras to capture the vehicle’s license plate and then bill the registered owner, which in this case is Enterprise.
- Post-Rental Billing:
- Delayed Charges: Toll charges could sometimes be processed and billed after you have returned the rental vehicle which leads to a separate charge on your credit card statement.
How Do Erac Toll Charges Appear On Bank Statements?
The same merchant might bring in the use different charge descriptions, depending upon the payment and billing platform they are using, location, items, services, type of transaction, and mode you accessed the services from, below are similar to Erac toll charge;
- ERAC TOLL 1234****5678 SAN FRANCISCO, CA TOLL
- ERAC TOLL 8765****4321 NEW YORK, NY FEE
- ERAC TOLL 3456****7890 LOS ANGELES, CA TRANS
- ERAC TOLL 9876****5432 CHICAGO, IL TOLL
- ERAC TOLL 2345****6789 MIAMI, FL PAYMENT
- ERAC TOLL 6543****2109 DALLAS, TX TRANS
- ERAC TOLL 5678****1234 SEATTLE, WA TOLL
- ERAC TOLL 4321****8765 ATLANTA, GA FEE
- ERAC TOLL 7890****3456 BOSTON, MA PAYMENT
- ERAC TOLL 2109****6543 LAS VEGAS, NV TOLL
- ERAC TOLL 1234****5678 SAN DIEGO, CA FEE
- ERAC TOLL 8765****4321 PHILADELPHIA, PA PAYMENT
- ERAC TOLL 3456****7890 HOUSTON, TX TOLL
- ERAC TOLL 9876****5432 WASHINGTON, DC FEE
- ERAC TOLL 2345****6789 PHOENIX, AZ PAYMENT
- ERAC TOLL 6543****2109 DENVER, CO TRANS
- ERAC TOLL 5678****1234 SAN ANTONIO, TX TOLL
- ERAC TOLL 4321****8765 PORTLAND, OR FEE
- ERAC TOLL 7890****3456 MINNEAPOLIS, MN PAYMENT
- ERAC TOLL 2109****6543 SAN JOSE, CA TOLL
- ERAC TOLL 1234****5678 AUSTIN, TX FEE
- ERAC TOLL 8765****4321 CHARLOTTE, NC TRANS
- ERAC TOLL 3456****7890 ORLANDO, FL PAYMENT
- ERAC TOLL 9876****5432 SAN FRANCISCO, CA TOLL
- ERAC TOLL 2345****6789 NEW YORK, NY PAYMENT
- ERAC TOLL 6543****2109 LOS ANGELES, CA TOLL
- ERAC TOLL 5678****1234 CHICAGO, IL FEE
- ERAC TOLL 4321****8765 MIAMI, FL PAYMENT
- ERAC TOLL 7890****3456 DALLAS, TX TOLL
- ERAC TOLL 2109****6543 SEATTLE, WA FEE
What Shall You Do When Encounter Erac Toll Charges?
1. Review Your Travel History
- Check Dates and Locations: cross-match the dates and locations of the charges to your travel history. Confirm if you were in those areas where the toll charges were incurred.
- Rental Car Agreements: If you have rented a car during your travels, check the rental agreement and any toll payment arrangements you have agreed with the rental company.
Access Your ERAC Receipts?
If you have used a rental car and have later received toll or violation notifications, it is advised to verify their authenticity and accuracy. For this, you can always access the Erac receipts, to access your ERAC receipts, you can below steps;
- Go to the Enterprise website and click on the “Find Receipts” option.
- Enter your first name, rental agreement number, and last name.
- In case you do not have your rental agreement number, enter the first six and last four digits of your credit card used for the transaction.
- Click on “Find Notification” to view and print your receipts.
Once you have accessed your receipts, ensure the accuracy and validity of the information. In case you spot any errors or discrepancies, you shall contact Enterprise’s customer support to dispute the charges.
How To Dispute My ERAC Toll Charges?
You can dispute your ERAC toll charges and the company will reimburse the money, but first, you must ascertain the error you have spotted is for real along with the accuracy if you receive a toll notice or violation;
Below is how you can access your ERAC toll receipts:
- Access the Highway Toll Administration website.
- Click View Receipt and Online Payment Options. It’s in the lower right-hand corner.
- Click on the Learn More button to open the Locate Your Statement page.
- Enter your last name and your Rental Agreement number. Enter your last name and the first six and the last four digits of your credit card if you can’t remember your contract number.
- Click Find Statement.
- Review the information for accuracy and authenticity.
Monitor Your Account
- Regular Monitoring: Periodically check your credit card statements and online account for any suspicious activity.
- Fraud Detection: If you observe repeated unauthorized charges, immediately report them to your bank’s fraud department.
Conclusion
Spotting the errors or discrepancies in your credit reports at an early stage always gives you an advantage to raise the dispute early which increases the chances of the money back.
You must be alert while using your credit card, specifically while you authorize some merchant or some rental company like Enterprise for e-mandates to your credit card, you must first understand the extra charges and service charges, these sometimes are included in the total charge, and sometimes are levied separately.
Frequently Asked Questions
Why Is Enterprise Charging My Card?
If you pay by credit card, the full cost of the rental and the security deposit will be authorized on your card when you pick up your vehicle. When you return the vehicle, they shall immediately release the authorization and only charge your card the full amount of the rental.
How To Pay Tolls In The US With A Rental Car?
License plate recognition will collect the toll(s) via your account. You can also pay tolls incurred by a rental/loaner vehicle at TheTollRoads.com, The Toll Roads app, or through your rental company. Many rental car companies offer ways to pay tolls conveniently through the rental agreement.
How Much Are Tolls In The USA?
When it comes to fees, interstate toll roads usually cost approximately 6 cents per mile. Non-interstate tolls are a bit more expensive and they cost around 13 cents per mile. Nearly 75% of interstate tolls cost drivers an average of 13 cents per mile.
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